Onsite Navigation & Operational Guidance // Extend the Property Experience

Help visitors find their way and staff find the right instruction.

SiteSee connects public routes and protected staff guidance to the property map. Start with one destination or procedure, test it onsite, assign an owner and expand when it works under live conditions.

One Property Map. Two Separate Uses.

Use one property map for two clearly separated needs.

Guests need simple directions. Authorized staff may need protected instructions. SiteSee connects both experiences to the same physical property without exposing one audience’s information to the other.

01
Visitor guidance

Reduce uncertainty around arrival.

  • Named starting point and destination
  • Pre-arrival and onsite directions
  • Alternatives for barriers, closures or restricted routes
Clearer arrival with fewer repeated directions.
SiteSee Spatial Link symbolShared property modelSeparate audience controls
02
Staff guidance

Put approved knowledge where work happens.

  • Authorized location-specific notes
  • Approved step-by-step instructions
  • Ownership, status and source links
Approved instructions at the point of work.
SiteSee route design and preview interface
Route Design and PreviewNorthstar Convention CampusRoute preview
North EntranceGrand BallroomBreakoutsLoading DockElevator Core Temporary closure
Public routeNorth Entrance → Grand BallroomLevel 01 · 7 minutes · public corridors
Route setupPreview before publicationAccessible alternativesTemporary restrictions

Build and Test the Route

Create directions around the way the property operates today.

Map entrances, floors, elevators, stairs, barriers, restricted areas and temporary conditions. Preview every route before anyone relies on it.

01
Destination clarityUse clear labels and named starting points.
02
Route and floor validationPreview paths and confirm every transition.
03
Accessible alternativesIdentify step-free and other appropriate route choices.
04
Temporary restrictionsReflect closures, barriers and event-day changes.

From Pre-Arrival to the Final Turn

Give people guidance before arrival and at each decision point.

Use the format that fits the property and moment—from pre-arrival route review to entrances, kiosks, mobile guidance or protected staff workflows.

01Before arrival
Plan your routeNorth Entrance
to Grand Ballroom

Review the route

Show the entrance, parking, walking time and destination before the trip.

Prepare
02At the decision point
Where are you going?Search destinationsGrand Ballroom →

Confirm the next turn

Confirm the next direction at an entrance, registration area or concourse.

Arrive
03While moving
Onsite guidance
Continue 120 ftGrand Ballroom

Continue onsite

Use mobile directions after the route and device have been tested onsite.

Navigate
04During operation
Staff procedureBallroom B
Pre-event check
7 of 9 complete

Complete the procedure

Open the approved note or checklist for the current location.

Operate

Staff Guidance at the Point of Work

Place the right instruction at the exact point of work.

Connect authorized staff to location notes, approved procedures and source systems without exposing protected information to public users.

01
Location notesAttach approved guidance to the precise room, route or fixture.
02
Step-by-step proceduresTurn approved material into a usable sequence for one task.
03
Source links and ownershipConnect the authoritative source, status and responsible owner.

Public routes, planner logistics and staff procedures remain separate. Each person sees only the information appropriate to the role. Onsite routes are configured separately from property sales and planning views so each experience serves one purpose.

SiteSee supports orientation and task guidance. It does not replace emergency plans, accessibility certification, work-order systems or responsible property authority.

SiteSee protected property workspace
Protected Property WorkspaceEvent Operations // Level 02Protected workspace
Ballroom ABallroom BServiceStoragePrefunction312
01
Prefunction · LightingConfirm scene before guest accessAssigned to Event Operations · In review
02
Ballroom B · AVVerify lectern and display connectionMedia attached · Open
03
North Service CorridorTemporary delivery routeRoute note · Active today
Pre-event opening procedure7 / 9 complete

Start Small. Test Onsite.

Start with one route or procedure and prove it onsite.

Define one useful starting point, validate it under live conditions and assign responsibility before publishing.

01Define

Name the audience, destination or task and responsible owner.

Begin with one specific need.

Focused use
02Map

Document entrances, transitions, restrictions and source information.

Build from the real property.

Approved source
03Test

Verify devices, connectivity, alternatives and live conditions.

Test before anyone relies on it.

Onsite validation
04Publish & Maintain

Assign approval and ongoing update responsibility.

Keep routes and instructions current.

Named ownership

No-Cost Onsite Operations Audit

Find the routes and procedures creating unnecessary friction.

You do not have to identify the problem before speaking with us. We will review how visitors navigate the property and how staff access onsite instructions, identify opportunities for improvement and recommend a focused place to begin.